Sales presentations pre-Covid were filled with small talk and moments for connection. Today? We're in a full-on hybrid world. It has me wondering, what are the new rules of sales engagement in this hybrid era?
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I met with a contractor yesterday and within seconds, we got right into it. I didn’t ask about her kids, her weekend, her summer plans. It just didn’t occur to me (and it didn’t occur to her, either). It’s as though no one wants to spend the time chit chatting anymore. We’re soooo busy. At work, we’re hyper aware of going beyond our allotted meeting time (somebody’s got to jump!). And despite so many of us working at home, we’re slammed. The morning commutes are gone, but now we’ve got video fatigue, context switching, and a dearth of screens, devices, and annoying notification noises coming at us. All. Day. Long. So is chit chat now a matter of quantity over quality? And if it’s quality we care about, how do we cut down to the layers and the pieces that matter most?
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Imagine if we talked about ourselves like we talked about our best friend. We'd be so much kinder, right?! We'd be complimentary about our skills, gifts, contributions, and successes. Our inner voice can be super mean!
You have done amazing things in your career and contributed immeasurable value to the organizations you've served. And they should know! So silence that pesky critic and tell your story; claim your value; know your worth.
Recently, I’ve heard a lot of discussion among my client circles about employee onboarding. Years past, executives could leave logistics and motivational moments in the capable hands of HR and direct reports. New hires would learn the ropes and settle in. Now, with the Great Resignation and the prioritization of purpose-driven organizations, leaders must lean in. Why? Because it’s an essential part of building trust and connection with new team members so they feel inspired, engaged, and invested.
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When is the last time everyone in your meeting was in the same room? Feels like a million years ago! We've all had to adjust to create an inclusive experience and promote engagement for this distributed audience. What is working for you in your hybrid environment?
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Flights are booked, hotel event space is secured, and carefully crafted agendas are coming together. Leaders around the world are fine-tuning their talking points.
But, it’s not 2019. It’s 2022 and the offsite that we all loved and hated is back on the calendar. We are out of practice. Every executive I work with is asking themselves, “How do I make sure this meeting is impactful?
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